Witch’s FAQ

What’s in your products?

We only use skin-loving ingredients chosen with care — like kokum butter, mango butter, avocado oil, jojoba, camellia, and more. All products are handcrafted in small batches. You can find full ingredient lists on our Potion ingredients page.

 

Are your products safe for sensitive skin?

Yes! Our potions are crafted with gentle ingredients and no harsh fillers.
That said, every skin is different, and even the cleanest magic can react differently from witch to witch.
We always recommend doing a patch test before applying any new product to your body. If irritation or discomfort occurs, discontinue use immediately.
🖤 For external use only — don’t apply near the eyes or any enchanted areas where spells don’t belong.

 

Do you test on animals?

Absolutely not. Wicked Whip is cruelty-free. All products are tested on willing witches, never animals.

 

Do your body butters melt in the heat?
Whipped body butters are made with rich, natural butters — and like any true potion, they’re sensitive to heat. While we craft our formulas to resist melting as much as possible, there’s always a chance that whipped butters can soften or settle during shipping, especially in warm climates.
But don’t worry — the magic is still intact.

If your butter arrives a little soft or melted, simply place the jar in the fridge for 20–30 minutes. It may lose some of its fluffy whipped texture, but all the nourishment and glow are still there.
And just so you know: we weigh every jar by actual product, not by volume — so even if it looks like it settled lower in the jar, you’re still getting the full amount you paid for.

 

✨ Can I return or exchange my product?

Due to the handmade nature of our products, we don’t accept returns or refunds. However, if your order arrives damaged or something’s wrong, please email us. We want every witch to be happy with their magic.


How long does shipping take?

 All wicked whip products are handmade fresh in batches. Orders are packed and hexed within 7-10 business days. After that, shipping usually takes 2-5 business days depending on your location.

Need it faster? Select Moon Mail (priority shipping) at checkout if available.


Help! My package is missing or damaged.
Yikes! Email us at info@wickedwhip.store with your order number. We’ll track it down like a witch hunting a broomstick.